Return Policy
2 min read
February 11, 2026Returns are accepted only for defective parts. Return shipping is covered by us.
Return Policy
We stand behind the quality of our products. If you receive a defective part, we will replace it or issue a refund according to the conditions below.
Returns Accepted Only for Defective Items
We only accept returns in cases where the delivered item is defective, damaged, or incorrect. We do not accept returns for:
- change of mind
- incorrect orders placed by the customer
- incompatibility due to customer error
- used or installed parts (unless defective)
Return Window
You must notify us within 14 days of receiving your order if you believe an item is defective.
Return Shipping Costs
If the return is approved (defective / damaged / incorrect item), we will cover the return shipping cost. We will provide either:
- a prepaid return label, or
- reimbursement of return shipping after proof of shipment
Return Conditions
Returned items must:
- be returned in the original packaging (if possible)
- include all accessories and components
- not be intentionally damaged or modified
Refunds / Replacements
Once we receive and inspect the returned item:
- we will send a replacement part, or
- issue a refund to the original payment method
Refunds are typically processed within 5–10 business days after approval.
How to Request a Return
To request a return, contact us with:
- your order number
- photos or description of the defect
- your contact details
We will respond with return instructions as soon as possible.
If you have any questions, feel free to contact our support team.
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